Trial by Fire
This term, Trial by Fire, became an inside joke between myself and my coworkers at FS. It is the result of working in an environment where everyone is new to their employment role to some capacity, without present guidance or training, and relying on skills gained from previous jobs that didn't always translate well.
Learning from our mistakes, and there were a lot, seemed to be the only way we were able to grow, and oftentimes it was with great pains.
Without trying to seem insensitive to anyone suffering, signs can be stressful, and PTSD, in our definition, was the post-traumatic-sign-disorder that became a part of our work culture. We coped by turning our experiences into humor and used the term Trial by Fire to describe the process.
We accidentally emailed this proof to our customer. At FS Twinsburg we wear our masks how we want...
Thankfully this is a great customer who was able to laugh at our mistake!
(And at us, as well)